Frequently Asked Questions FAQ
How long does it take to produce?
Depending on what you have received, we will inform you about the approximate production days at the time of application.
With a plan to keep photographic images and make LINE stamps (8 to 16 stamps), it takes about 1 week to create images, and about 1 week to apply for examination to LINE Co., Ltd. after modifying the images and receive a reply. Please think that it will take a total of about 2 weeks at the shortest.
In addition, the examination days of LINE Co., Ltd. may take a long time depending on the congestion situation. Please note.
Is the privacy of the finished stamp protected?
Stamps released from our account can be discontinued from public sale at the request of the customer.
In addition, it will not be displayed in the new stamp ranking of LINE STORE and the stamp shop in the LINE app due to the private setting by the sales account, and it will not be included in the keyword search target.
If you have set a category, it will not be listed in the category.
The purchase page can be displayed by the following method.
① Open "LINE STORE URL" directly and purchase ② Tap the stamp sent to the talk room or timeline
* This function limits the display on new stamp rankings. Therefore, please note that anyone who directly accesses the purchase page will be able to view and purchase.
Is it possible that I cannot pass the examination of LINE Co., Ltd.?
Unfortunately, we may not be able to pass the examination of LINE Co., Ltd. due to unexpected reasons.
Can I make a stamp using an image other than the applicant?
It is possible with the consent of the person shown in the photo image.
* Separately, you will be required to submit your own autographed consent form.
What happens to the submitted image after use?
After using the original image you submitted for production, we will discard it in accordance with our privacy policy.
What happens to the submitted images after use?
What are the common precautions when taking images?
Images that do not show a part of the subject, such as the fingertips or the crown of the head, will not be composed as desired.
Also, if the subject is small or out of focus, it will be less clear when completed, so it is not suitable.
Items with characters or brand names will not pass the examination.
・ Take care of the composition and focus.
・ Check that the brand and character are not reflected.
・ Items with a lot of exposed skin such as baths and bathing suits. (The examination does not pass due to the regulations of LINE Co., Ltd.)
These are a lot of things to note about images sent by customers.
Click here for detailsPlease confirm.